Privacy
Introduction
Welcome. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services.
Information we collect
We may collect various types of information in connection with the services we provide, including:
Personal Information
- Name
- Email address
- Phone number
- Payment details
- Identification documents
Usage Information
- Booking history
- Communication records
- Feedback and survey responses
How we collect information
Information is collected through a variety of channels, such as:
- Online bookings and reservations
- Digital contracts and signed forms
- Recorded or monitored phone communications
- Customer service emails or support channels
- Website usage and analytics
- Interaction monitoring and behavior tracking
- Data storage platforms
How we use your information
The information collected is used to:
- Process and manage reservations or service interactions
- Communicate with you regarding support, changes, or confirmations
- Improve service quality, site performance, and user experience
- Fulfill legal and regulatory obligations
Data protection and security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. Access to data is limited to authorized personnel only and is stored securely.
Third-party services
Information may be shared with service providers who assist in operating and supporting our services. These providers are required to maintain the confidentiality and security of your information and may not use it for unrelated purposes.
Your rights
You have the right to:
- Request access to your personal data
- Ask for correction or deletion of inaccurate information
- Object to certain types of data processing
- Withdraw your consent at any time
Changes to this privacy policy
We may revise this Privacy Policy periodically. Any updates will be posted here, and material changes will be communicated as required.
Effective date
This Privacy Policy is effective as of the date listed at the top of this page.